1. Who we are

Endo Mama (“Endo Mama,” “we,” “us,” or “our”) is operated by [LEGAL ENTITY NAME]. We sell apparel and merchandise through endomama.com, including the Endo Mama, Endo Warrior, and Ally to Endo Mamas lines. We also share stories and updates about endometriosis awareness and our pledge to direct 20% of profits to endometriosis research.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to this Policy.

2. Our promise about your contact information

We do not sell your name, email address, phone number, mailing address, or other contact information.

We do not rent, trade, or auction customer lists. We do not sell personal information as that term is used under the California Consumer Privacy Act (CCPA/CPRA) or similar U.S. state privacy laws.

We may share information only with service providers who help us run the store — for example, payment processors, shipping carriers, website hosts, and email tools — and only so they can perform those services for us. Those parties are not permitted to use your contact information to market their own products.

3. Information we collect

You give us:

- Name, email, shipping and billing address, phone number

- Order details, product preferences, and messages you send through the contact form

- Account login if you create an account

- Payment details are collected by our payment processor. We do not store full credit-card numbers on our own servers.

Collected automatically

- Device, browser, IP address, and general location

- Pages viewed, links clicked, and referring site

- Cookies and similar technologies used for cart function, security, analytics, and (if you opt in) marketing

From others

- Payment processors and shipping carriers may send us confirmation, tracking, or fraud-prevention data related to your order.

4. How we use information

We use personal information to:

- Process, ship, and support orders

- Create and manage your account

- Send order, shipping, and service emails

- Respond to questions

- Improve the site and prevent fraud

- Send marketing email only if you opt in

- Measure traffic and product performance

- Comply with law and protect the store, customers, and our rights

- Administer our research-giving pledge at a company level (we do not use your identity to publicize donations unless you ask us to)

We do not use your contact information to build or sell marketing lists for third parties.

5. When we share information

We share personal information only when needed:

- Service providers — checkout, payments, fulfillment, hosting, email delivery, analytics, customer support

- Shipping partners — to deliver your order

- Legal requirements — if required by law, court order, or to protect safety, fraud prevention, or our legal rights

- Business transfer — if we merge, sell, or reorganize the business, customer data may transfer to the successor, who must continue to honor this Policy or give you notice

- With your direction — if you ask us to share something

We do not share contact information with unrelated advertisers for their independent use.

6. Cookies and analytics

We use essential cookies to keep your cart and checkout working. We may use analytics cookies to understand which pages and products are useful. Marketing cookies, if used, will be optional where required by law.

You can control cookies in your browser. Blocking essential cookies may prevent checkout from working.

7. Email and texts

Transactional email (order and shipping notices) is part of buying from us.

Marketing email is separate. You can unsubscribe at any time using the link in the email. We will not sell the unsubscribed address.

We do not send marketing texts unless you separately agree.

8. How long we keep information

We keep order and account records as long as needed to fill orders, handle returns, meet tax and accounting rules, and resolve disputes. We keep marketing email addresses until you unsubscribe and we complete our suppression process. We then retain only what we must keep for legal or security reasons.

9. Security

We use reasonable administrative, technical, and physical safeguards. No website or transmission is completely secure. Please use a strong unique password if you create an account.

10. Children’s privacy

Our store is for adults. We do not knowingly collect personal information from children under 16. If you believe a child provided information, contact us and we will delete it.

11. Your choices and rights

Depending on where you live, you may have the right to:

- Access the personal information we hold about you

- Correct inaccurate information

- Delete information, subject to records we must keep

- Opt out of marketing

- Appeal a denial of a privacy request, where the law provides that right

California and other U.S. state privacy laws. We do not sell or share personal information for cross-context behavioral advertising in the sense those laws use those terms. If that ever changes, we will update this Policy and provide the required opt-out.

To make a request, email [email protected]. We may need to verify your identity before completing it.

12. International visitors

We are based in the United States. If you order from outside the U.S., your information will be processed in the United States, where privacy laws may differ from those in your country.

13. Third-party links

Our site may link to Instagram or other sites we do not control. Their privacy practices are their own.

14. Changes

We may update this Policy. The “Effective date” will change when we do. Continued use of the site after an update means you accept the revised Policy.

15. Contact

Privacy questions and requests:  

Email: [email protected]  

Mail: Fly High Coaching, 13475 Atlantic Blvd, Unit 8, STE 809, Jacksonville, FL 32225